Lesson 4

Patience
Any person considering taking all lesson should pay particular attention to lesson
4. Patience is something you need in truck loads. My worst experience was getting a modem for my laptop. A relatively simple request which only took 10 days to get a solution that works at the speed of 56K, crashes my pc, makes me travel from town to town and finally connected, the sales person told me that it needed to be activated and that was for the next day.

A typical Italian shopkeeper is friendly put prefers to sell and move on. His or his argument is simple; the solutions work and if they don’t…its my fault and the often tend to add the word stupido to it. Getting angry, shouting (I am learning) and making gestures is not helpful, you just need to search until you find a solution and than don’t bother explaining it to them because they will reply; I told you so.
My advise it to visit shops early in the morning, so that you have the rest of the day to fix what they suggested as solution.